Fair questions, straight answers.

Twenty minutes, on examples like yours, no obligation. We run a few orders, a price list and a customer who owes money through our demo account, Westgate Wholesale Meats. If you need something we have not built yet, we say so on the call.

We do the loading. Your catalogue, customers and price tiers come across, so day one opens with your shop already in the system. We connect the software you already run, and the first orders go through with us on the line.

Your product list, your customer list and your prices, plus an hour of somebody who knows the shop. The rest we pick up from the way your orders already arrive.

Yes. We connect Opsider to your accounting, payments, scales and online store during setup. Using something else? We build that connection too. The full list is on the pricing page.

The way they arrive now. We connect your email, WhatsApp, SMS and voicemail during setup, and Order Pilot reads each message into a priced draft. Your customers don't change a thing.

Every draft waits for a human and your ten-second review. Anything Order Pilot is unsure of is flagged rather than guessed, and your correction sticks: next time, it knows what that customer means by the good mince.

The counter keeps selling. The POS runs offline: sales, weights and tenders keep working through the outage, and everything syncs back to the ledger the moment the connection returns.

No. Opsider runs in any modern browser on machines you already own. Scales, label printers, EFTPOS terminals and barcode scanners connect through drivers, and there is no proprietary terminal to buy.

Any day you ask, including the day you leave. Customers, catalogue, lots, invoices and the whole ledger come out in files your accountant already opens. It is a button, not a support ticket.

Yours. We never sell it or use it for anyone else's marketing. A few service providers, for hosting, email, payments and message delivery, handle it only to run the system. Ask and we will name each one and where it keeps your data.

$500 a month. One plan, with every feature included, no setup fee and no lock-in contract. The pricing page shows what is in it.

No lock-in contract, and no setup fee. The notice period and anything else about leaving are set out in the terms, in writing, before you sign.

Hardware. Everything on this site is in the one plan: Order Pilot, lot traceability, the POS, the portal, the storefront, the driver app, invoices and statements, and all 17 named reports.