Built in Australia for fresh food wholesale
Opsider takes orders from email, WhatsApp, voicemail and the counter, traces every kilo to the pallet it arrived on, and chases the money so you don't have to. Built for butchers, seafood, produce and smallgoods wholesalers.
One ledger for POS, wholesale and online. Lot-level traceability. Built for AU GST and PrimeSafe record-keeping.
Opsider starts your day already sorted. See the morning routine ↓
The product
Every part of the day has its own deep dive, with the actual screens. Start where it hurts most.
Emails, texts, WhatsApp, voicemails and PDF purchase orders become priced draft orders. Ten-second review, one-click create.
Every kilo traced to the pallet it arrived on. One-tap recalls, profit per pallet, the coolroom on screen.
Morning Brief, orders board, pick and cut lists, delivery runs, the driver app, receiving, end-of-day cash-up.
Counter POS, B2B portal and online store on one stock and pricing engine. Four tiers, specials, loyalty.
Invoices with real due dates, one-click statements, oldest-first receipting, credit stops, auto-charge.
17 named reports from BAS-ready GST to Lot Profitability, plus search that answers plain-English questions.
All of it in one subscription, nothing sold as a module. See how pricing works →
Order Pilot
Emails, texts, WhatsApp, voicemails and PDF purchase orders become structured, priced draft orders. Review in ten seconds, create in one click. About 6 hours of re-keying saved per 200 orders.
The inbox, as it arrives
hey can we get 10kg brisket, 5kg chuck for tmrw 🙏
"Usual Friday order thanks mate, plus 3 doz chooks"
"G'day it's Sam, can you throw on two bodies of lamb for Thursday..."
The draft, ready for review
Fix "usual snags" to thick beef sausages once, and it matches them automatically forever. Every edit makes the next draft sharper.
A draft for a stopped account waits for a human decision. The pilot drafts; you stay the captain.
The chef's exact words travel on the order to the pick list and the bench. "Cut thick for braising" arrives at the saw, word for word.
Traceability
Every intake becomes a lot: supplier, kilos, cost and use-by, recorded once at the coolroom door. From then on it's automatic. Every sale draws from the oldest lot first, and the true cost of that exact pallet travels onto the invoice line. Nobody scans twice, nobody keeps a book.
Name a lot and every customer who received any of it is on screen, even where the carcase was broken down into cuts along the way. The paperwork your auditor dreams about, in seconds not days.
What each lot cost, what it sold for, and what walked out as trim. Lot Profitability is a report your competitors cannot produce, because their systems never knew which pallet the kilo came from.
Every open lot as a tile, coloured by freshness. The amber ones become tomorrow's special before they become Thursday's shrink.
A day on Opsider
Opsider follows the day you already run. Here is what changes hands, hour by hour.
Coffee in hand, one screen: what's expiring, what's short, who owes what. Every line ends in a button.
Overnight texts, emails and voicemails are already drafted orders. Review each in ten seconds, fix the odd line, create.
Confirmed orders total themselves into the bench's prep sheet. 62 kg of brisket today, in the chef's own words where they matter.
Weigh and pack reprices the invoice to the actual packed weight. Ordered 5 kg, packed 4.8, invoiced 4.8. No credit note on Friday.
Drag orders onto runs, print run sheets, dispatch. Drivers get their stops in order, the office sees every van at a glance.
The POS reads the scales, prints weight barcodes, charges accounts, splits tenders. If the internet drops, it keeps selling and syncs later.
This afternoon's delivery becomes lots: supplier, kilos, cost, use-by. Thirty seconds at the door, and traceability starts here.
Count the drawer, print the Z-report, lock the door. Tomorrow's Morning Brief is already building itself.
The full kit
No modules to bolt on, no "contact sales for that". One subscription runs the lot.
The whole ledger read for you before 6am: expiring stock with one-click markdowns that snap back after the use-by, days-of-cover with a draft PO per supplier, standing orders that generate themselves, and a short list of who to chase for money.
More →Six plain stages, bulk advance, honest counts. No mystery statuses invented by a product manager.
More →B2B ordering at each customer's own price list with live availability, order cut-off times, saved templates and standing orders.
More →Sell retail online from the same stock and pricing engine that runs the wholesale side. One catalogue, nothing entered twice.
More →Scale-aware, reads PLU and weight-embedded barcodes, split tenders, account charging. Keeps selling offline and syncs when the internet comes back.
More →The chef's actual words on every line. Substitutions email the customer automatically. Every pick attributed and timed.
More →The bench's prep sheet, totalled per product, carrying only the cutting-relevant part of long messages.
More →A drag-and-drop run board, auto-assign by zone, printed run sheets with arrive, depart, temperature and signature columns.
More →Stops in order, navigate, probe temperature, photo and signature on glass. The QR code on the invoice opens that exact delivery, so a query is settled in one scan.
More →Due dates from each customer's terms, statement runs in one click, per-invoice reminders. The PDF shows the lots each line drew from, which ends most disputes before they start.
More →Money applies oldest-invoice-first, exactly like an accountant would post it. Leftovers become account credit that applies itself.
More →Automatic credit stops past a threshold, automatic release on payment, credit limits enforced at order time, not at month end.
More →Overdue invoices swept to the stored card. You stop being the collections department.
More →Four price tiers plus per-customer overrides. Date-windowed specials that end themselves. Target-margin pricing from the latest lot cost.
More →Time-boxed price cuts, broadcast by email or SMS to everyone or just recent buyers of that product.
More →Purchase orders, receive-against-PO, supplier invoices with the paperwork attached, PO-vs-invoice reconciliation, aged payables.
More →BAS-ready GST. Profit and margin with real lot-level COGS. The Buy Report puts sales against stock against incoming, so Monday buying is arithmetic, not instinct. Customer variance flags who should have ordered by now. All 17 filter, sort and export to CSV, Excel and PDF.
More →A HACCP-style temperature diary, cleaning checklists, cold chain records on every delivery, and an audit pack that exports in one go when the inspector calls.
More →Ctrl-K finds any customer, order, lot or page. It also answers plain English: "how much lamb did Press Club buy last month" comes back with a number, not a report to build.
More →Points on paid sales, redeemable as credit notes. Per-customer catalogue visibility, notes and full history where you need them.
More →Money
The collections loop runs without you. You only hear about it when a decision needs an owner.
Enter a $1,000 payment against six open invoices and Opsider receipts the oldest first, to the cent. Anything left over becomes account credit that applies itself to the next invoice.
1 ledger
POS, wholesale, portal, email, SMS and voicemail land in one place. Nothing typed twice.
Every kg
Traced to the pallet it arrived on, drawn oldest-first, costed at the moment of draw.
~6 hrs
Saved per 200 orders when Order Pilot does the re-keying instead of your 6am self.
17 reports
Named, filterable, exportable. From BAS-ready GST to Lot Profitability.
Early access partners
We're in early access and we don't invent praise. As founding customers go live, their words go here, with their names on them.
Quote awaiting a real early access partner.
Quote awaiting a real early access partner.
Quote awaiting a real early access partner.
Early access
There's no public pricing yet, on purpose. We're onboarding a small number of founding customers personally, and looking after them accordingly.
FAQ
Not much. Opsider follows the day you already run, so most staff learn their screen in minutes: drivers see stops, the bench sees the cut list, the counter sees the POS. Nobody has to learn the whole system.
The counter keeps selling. The POS works offline and syncs everything back the moment the connection returns. No queue of customers watching you reboot a router.
Yes, and that's the point. Order Pilot reads whatever they already send: texts, emails, WhatsApp, voicemails, PDF purchase orders. Nothing changes for your customers, everything changes for whoever was doing the typing.
You receive stock as lots: supplier, kilos, cost, use-by, about thirty seconds at the door. Everything after that is automatic. Sales draw oldest-first, costs follow the kilo, and recall or profit questions are answered from the ledger.
Yes, including per-line GST-free handling for fresh meat and produce, which trips up generic systems. The GST report is BAS-ready.
Any modern browser on the machines you already own. Scales, label printers, EFTPOS terminals and barcode scanners connect through drivers. No proprietary terminal to buy.
Yes. Each location keeps its own stock and lots, with transfers between them, and the reports roll up or split out per site.
Book a demo. If it fits, onboarding loads your products, customers and prices for you, and we stay close until the first quiet Friday afternoon proves it's working.
Still got one? hello@opsider.com.au
Twenty minutes, your own numbers, no obligation.